What kind of services you perform?
It varies from customer to customer but basically we do a thorough job of wet wiping, dusting and vacuuming throughout your home, business or construction project. Attention is paid to baseboards, ceiling fixtures, cobwebs, sliding glass doors, window sills, etc. Kitchen and bathroom floors are always given special attention. The bathrooms and the kitchen sink and counter area are sanitized, deodorized and disinfected. Additional services include changing linens, window washing, and interior cleaning of ovens and refrigerators.
What if I only want a one time cleaning?
We are happy to do one time cleanings. We sell service and no job is too big or too small for Simply Housekeeping. It is our goal to complete each job thoroughly and professionally, leaving each home sparkling clean and beautiful regardless of service frequency. This operational goal is what has made us the preferred choice in cleaning services, our reviews on FACEBOOK, YELP and GOOGLE are a testament to that fact.
How much do you charge and how do I arrange for service?
Fees vary by home size, frequency and multiple property services. Simply Housekeeping AZ charges on a hourly basis for most bookings, we can estimate total cost based on square footage of the home although every home is different and times can be more or less based on the condition of the home itself and special homeowner requests. We do have a two hour minimum on all visits and additional time is broken down by actual work time in 15 minute increments, and for first time cleanings the time starts when we pull up to your drive and start unloading. This way you only pay for the time we work after the minimum charge.
One time and initial cleans for most homes that have not had regular service, typically take longer in order to deep clean the entire home and also reduces time and cost on recurring services. Many of our clients on recurring services choose a flat rate fee for scheduled services and that is also available upon request.
You can schedule a service in two ways, you can call us at 480-980-4204 or you can email at [email protected]. It is always preferable to call so we are able to get all of the information on the cleaning required, special needs or requests and to ask and answer any questions that are hard to communicate through email.
What supplies to I need to provide?
The only things you need to provide are "specialty" items that you would prefer our maids use.
Can you clean special items, or special areas in my home?
We can clean anything, however it is important to communicate what you need at the booking stage. Flooring, natural stone and other items are an investment the homeowner makes and to ensure that it is protected and cleaned to your specifications please let us know what special cleaning needs you have and also if you have chemicals you prefer us to use. Simply Housekeeping AZ services many homes with chemical sensitive materials and we can recommend cleaning methods and treatments for you if requested. Special areas in homes are part of our service and we can always modify cleaning procedures per your instructions, so choose how much you want us to get done and we will help you create a plan!
How many people come and clean my home?
Usually 2 for most jobs, more if the job is bigger.
Do I have to be present for cleanings?
No you do not although most home owners will leave to run errands and then come back. However you may stay during the cleaning and we just work around each other. Just remember if you add additional tasks to the teams it could increase the final amount of the estimate due to increased time of work.
Do I have to sign a contract?
No, we do not feel it is necessary to hold our clients down to a service they no longer need or want. We stand behind our commitment to Integrity, Superior Service and Quality which builds long term business relationships. We back all of our work up with a 24 hour guarantee to ensure that commitment is met and everyone at Simply Housekeeping AZ understands that you have many choices in cleaning services, our work will leave you feeling like your investment was worth the service cost. With that being said, we do welcome annual contracts for office and construction / commercial cleanings at discounted rates.
What do I have to do to prepare for cleanings?
We ask that your home is tidy. No shoes, clothes, toys or any miscellaneous items on the floor (items that should be put away neatly in closets, drawers, etc.), no dishes in the sink, no clothes on the floor and make sure all horizontal surfaces are tidy such as counters, dressers, night stands. If we have to pick up to clean, we are happy to do that but it will run into the time for actual cleaning and less will be done unless time is extended. To ensure your satisfaction and the best results please ensure that the home is picked up and free of clutter.
My house is empty ready for a move in and or a move out, how do I give you access?
First of all we ask that a contractor lock box is put on a house so we can get it with the right combination of the lock box, you may also hide a key and let us know where it is located and many times home owners leave the front door or back door unlocked. Either one of those scenarios work great. We also ask that the power and the water are on, otherwise we won't be able to work which will result in a cancellation charge.
I have pets in the home, do I have to kennel them?
We love pets as long as they are friendly we are totally fine working around them. We do also ask our home owners to please pick up after the pets in home wether it's avian, feline or canine
It varies from customer to customer but basically we do a thorough job of wet wiping, dusting and vacuuming throughout your home, business or construction project. Attention is paid to baseboards, ceiling fixtures, cobwebs, sliding glass doors, window sills, etc. Kitchen and bathroom floors are always given special attention. The bathrooms and the kitchen sink and counter area are sanitized, deodorized and disinfected. Additional services include changing linens, window washing, and interior cleaning of ovens and refrigerators.
What if I only want a one time cleaning?
We are happy to do one time cleanings. We sell service and no job is too big or too small for Simply Housekeeping. It is our goal to complete each job thoroughly and professionally, leaving each home sparkling clean and beautiful regardless of service frequency. This operational goal is what has made us the preferred choice in cleaning services, our reviews on FACEBOOK, YELP and GOOGLE are a testament to that fact.
How much do you charge and how do I arrange for service?
Fees vary by home size, frequency and multiple property services. Simply Housekeeping AZ charges on a hourly basis for most bookings, we can estimate total cost based on square footage of the home although every home is different and times can be more or less based on the condition of the home itself and special homeowner requests. We do have a two hour minimum on all visits and additional time is broken down by actual work time in 15 minute increments, and for first time cleanings the time starts when we pull up to your drive and start unloading. This way you only pay for the time we work after the minimum charge.
One time and initial cleans for most homes that have not had regular service, typically take longer in order to deep clean the entire home and also reduces time and cost on recurring services. Many of our clients on recurring services choose a flat rate fee for scheduled services and that is also available upon request.
You can schedule a service in two ways, you can call us at 480-980-4204 or you can email at [email protected]. It is always preferable to call so we are able to get all of the information on the cleaning required, special needs or requests and to ask and answer any questions that are hard to communicate through email.
What supplies to I need to provide?
The only things you need to provide are "specialty" items that you would prefer our maids use.
Can you clean special items, or special areas in my home?
We can clean anything, however it is important to communicate what you need at the booking stage. Flooring, natural stone and other items are an investment the homeowner makes and to ensure that it is protected and cleaned to your specifications please let us know what special cleaning needs you have and also if you have chemicals you prefer us to use. Simply Housekeeping AZ services many homes with chemical sensitive materials and we can recommend cleaning methods and treatments for you if requested. Special areas in homes are part of our service and we can always modify cleaning procedures per your instructions, so choose how much you want us to get done and we will help you create a plan!
How many people come and clean my home?
Usually 2 for most jobs, more if the job is bigger.
Do I have to be present for cleanings?
No you do not although most home owners will leave to run errands and then come back. However you may stay during the cleaning and we just work around each other. Just remember if you add additional tasks to the teams it could increase the final amount of the estimate due to increased time of work.
Do I have to sign a contract?
No, we do not feel it is necessary to hold our clients down to a service they no longer need or want. We stand behind our commitment to Integrity, Superior Service and Quality which builds long term business relationships. We back all of our work up with a 24 hour guarantee to ensure that commitment is met and everyone at Simply Housekeeping AZ understands that you have many choices in cleaning services, our work will leave you feeling like your investment was worth the service cost. With that being said, we do welcome annual contracts for office and construction / commercial cleanings at discounted rates.
What do I have to do to prepare for cleanings?
We ask that your home is tidy. No shoes, clothes, toys or any miscellaneous items on the floor (items that should be put away neatly in closets, drawers, etc.), no dishes in the sink, no clothes on the floor and make sure all horizontal surfaces are tidy such as counters, dressers, night stands. If we have to pick up to clean, we are happy to do that but it will run into the time for actual cleaning and less will be done unless time is extended. To ensure your satisfaction and the best results please ensure that the home is picked up and free of clutter.
My house is empty ready for a move in and or a move out, how do I give you access?
First of all we ask that a contractor lock box is put on a house so we can get it with the right combination of the lock box, you may also hide a key and let us know where it is located and many times home owners leave the front door or back door unlocked. Either one of those scenarios work great. We also ask that the power and the water are on, otherwise we won't be able to work which will result in a cancellation charge.
I have pets in the home, do I have to kennel them?
We love pets as long as they are friendly we are totally fine working around them. We do also ask our home owners to please pick up after the pets in home wether it's avian, feline or canine