Because we work with your needs in mind, we have provided the most commonly asked questions and answers for you!
What kind of services you perform? It varies from customer to customer. But basically, we do a thorough job of dusting and vacuuming throughout your house. Attention is paid to baseboards, ceiling fixtures, cobwebs, sliding glass doors, window sills, etc. Kitchen and bathroom floors are always given special attention. The bathrooms and the kitchen sink and counter area must be sanitized, deodorized and disinfected. Additional services include changing linens, window washing, and interior cleaning of ovens and refrigerators.
What if I only want a one time cleaning? We are happy to do one time cleanings. None of service is too small or too big for us. Just contact to us to make arrangements.
How much do you charge and how do I arrange for service? For a one-time only House Cleaning or an initial cleaning, our rates our hourly with a two hour minimum. Typically it includes two people and all the basic tools and supplies. The total price is estimated based on sq. ft. and then braking it down by hour so you only pay for the time worked and no additional If you are interested in an on going service (after the initial cleaning), then your pricing is on a flat rate. The rate is based on frequency and home needs.
What supplies to I need to provide? The only things you need to provide are "specialty" items that you would prefer our maids use.
Can you clean special items, or special areas in my home? We can clean anything, so choose how much you want us to get done and we will help you create a plan!
How many people come and clean my home? Usually 2 for most jobs, more if the job is bigger.
Do I have to be present for cleanings? No, but we require that a key or garage code access is given to us before we come out to clean for scheduling purposes. The worst thing is to make you late because a client did not let us in and we had to wait. If you choose to give us a key, we do keep a color coded system in a lock box that only the owner has access to.
Do I have to sign a contract? No, we do not feel it is necessary to hold our clients down to a service they no longer need or want. We perform quality work all the time, but we also know that life circumstances happen and sometimes services have to be stopped.
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